Error Messages

1) Issue

[main] ERROR cloud.callable.Main - license key is not set, please obtain a license through https://callable.cloud
Meaning

There is no license key present, or the key presented is not valid.

Solution

Please option a valid license by registering through the homepage.

2) Issue

missing directory /opt/callable/lib
Meaning

There is no SAP JCo driver mounted as volume.

Solution

Callable expect the SAP JCo driver mounted as volume in the directory /opt/callable/lib. For detail how to do this, please check the installation page.

3) Issue

missing jar /opt/callable/lib/sapjco3.jar
Meaning

There is no SAP JCo driver mounted as volume or the mounted volume does not contain a JCo driver.

Solution

Callable expect the SAP JCo driver mounted as volume in the direcctory /opt/callable/lib. The file name for the JCo must be sapjco3.jar.

4) Issue

missing lib /opt/callable/lib/libsapjco3.so
Meaning

There is no SAP JCo driver mounted as volume or the mounted volume does not contain a JCo driver.

Solution

Callable expect the SAP JCo driver mounted as volume in the direcctory /opt/callable/lib. The file name for the JCo must be libsapjco3.so.

5) Issue

missing jar /opt/callable/lib/sapidoc3.jar
Meaning

There is no SAP JCo driver mounted as volume or the mounted volume does not contain a JCo driver.

Solution

Callable expect the SAP JCo driver mounted as volume in the direcctory /opt/callable/lib. The file name for the JCo must be sapidoc3.jar.

6) Issue

com.sap.conn.jco.JCoException: (102) JCO_ERROR_COMMUNICATION: Initialization of repository destination Local failed: Connect to SAP gateway failed
Connection parameters: TYPE=A DEST=Local ASHOST=example.org SYSNR=00 PCS=1

LOCATION    CPIC (TCP/IP) on local host with Unicode
ERROR       hostname
            'example.org'
            unknown
TIME        Mon Dec 30 18:16:11 2019
RELEASE     721
COMPONENT   NI (network interface)
VERSION     40
RC          -2
MODULE      niuxi.c
LINE        1759
DETAIL      NiPGetHostByName:
            'example.org' not
            found
SYSTEM CALL getaddrinfo
COUNTER     3

	at com.sap.conn.jco.rt.RfcDestination.getSystemID(RfcDestination.java:1018)
	at com.sap.conn.jco.rt.RepositoryManager.getRepository(RepositoryManager.java:29)
	at com.sap.conn.jco.rt.RfcDestination.initRepository(RfcDestination.java:968)
	at com.sap.conn.jco.rt.RfcDestination.getRepository(RfcDestination.java:1079)
	at com.sap.conn.jco.rt.RfcDestination.getRepository(RfcDestination.java:34)
	at cloud.callable.Main.initRFC(Unknown Source)
	at cloud.callable.Main.main(Unknown Source)
Meaning

The provided host cannot be reached.

Solution

Please check the entered host name whether it is reachable and does not contain any typos.

7) Issue

com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: Initialization of repository destination Local failed: Name or password is incorrect (repeat logon) on example.org sysnr 00
	at com.sap.conn.jco.rt.RfcDestination.getSystemID(RfcDestination.java:1018)
	at com.sap.conn.jco.rt.RepositoryManager.getRepository(RepositoryManager.java:29)
	at com.sap.conn.jco.rt.RfcDestination.initRepository(RfcDestination.java:968)
	at com.sap.conn.jco.rt.RfcDestination.getRepository(RfcDestination.java:1079)
	at com.sap.conn.jco.rt.RfcDestination.getRepository(RfcDestination.java:34)
	at cloud.callable.Main.initRFC(Unknown Source)
	at cloud.callable.Main.main(Unknown Source)
Caused by: com.sap.conn.jco.JCoException: (103) JCO_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon) on example.org sysnr 00
	at com.sap.conn.jco.rt.MiddlewareJavaRfc.generateJCoException(MiddlewareJavaRfc.java:678)
	at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcClient.connect(MiddlewareJavaRfc.java:1446)
	at com.sap.conn.jco.rt.ClientConnection.connect(ClientConnection.java:729)
	at com.sap.conn.jco.rt.RepositoryConnection.connect(RepositoryConnection.java:52)
	at com.sap.conn.jco.rt.PoolingFactory.init(PoolingFactory.java:115)
	at com.sap.conn.jco.rt.ConnectionManager.createFactory(ConnectionManager.java:349)
	at com.sap.conn.jco.rt.DefaultConnectionManager.createFactory(DefaultConnectionManager.java:46)
	at com.sap.conn.jco.rt.ConnectionManager.getFactory(ConnectionManager.java:323)
	at com.sap.conn.jco.rt.RfcDestination.getSystemID(RfcDestination.java:1013)
	... 6 more
Caused by: RfcException:
    message: Name or password is incorrect (repeat logon) on example.org sysnr 00
    return code: RFC_SYS_EXCEPTION (3)
    error group: 103
    key: RFC_ERROR_LOGON_FAILURE
	at com.sap.conn.rfc.api.RfcApi.RfcOpen(RfcApi.java:197)
	at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcClient.connect(MiddlewareJavaRfc.java:1410)
	... 13 more
Caused by: RfcException raised by system [NSP|SAPBOX]:
    message: Name or password is incorrect (repeat logon)
    return code: RFC_SYS_EXCEPTION (3)
    error group: 104
    key: RFC_ERROR_SYSTEM_FAILURE
	at com.sap.conn.rfc.engine.RfcIoOpenCntl.RfcReceive(RfcIoOpenCntl.java:2045)
	at com.sap.conn.rfc.api.RfcApi.RfcOpen(RfcApi.java:163)
	... 14 more
Caused by: com.sap.conn.rfc.exceptions.RfcGetException: Name or password is incorrect (repeat logon)
	at com.sap.conn.rfc.engine.RfcImp.ab_rfcerror(RfcImp.java:1176)
	at com.sap.conn.rfc.engine.RfcGet.ab_rfcget(RfcGet.java:120)
	at com.sap.conn.rfc.engine.RfcRcv.ab_rfcreceive(RfcRcv.java:36)
	at com.sap.conn.rfc.engine.RfcIoOpenCntl.RfcReceive(RfcIoOpenCntl.java:1987)
	... 15 more
Meaning

The provided username or password is wrong.

Solution

Please check the entered username and password.